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PRIVACY POLICY

Last Updated and Effective Date: 4 Aug 2026

Nabwork (HK) Limited (referred to as“Nabwork”, “we”, “us”, or “our”) operates the “Nabwork” online store andphysical retail stores (collectively, the “Store”). We respect your concernsabout privacy and value our relationship with you.

When you access our online store built on theSaaS platform provided by our service provider SHOPLINE, visit our physicalstores, or interact with our social media pages (including but not limited toFacebook and Instagram), we may collect, process, and use personal data aboutyou. This Privacy Policy applies to our operations in our primary markets ofHong Kong, Taiwan, and Macau, and describes the types of personal data wecollect, how we use it, who we share it with, and the choices available to you.

This Privacy Policy will helpyou understand:

  • WhatWe Collect
  • InformationYou Provide
  • HowWe Use Personal Data
  • HowWe Use “Cookies” and Other Similar Tracking Technologies
  • HowWe Process, Share, Transfer, and Disclose Personal Data
  • Minors
  • YourRights and Choices
  • HowWe Protect Personal Data
  • HowWe Update This Privacy Policy
  • Howto Contact Us

What We Collect

We may obtain personal data about you fromvarious sources, including:

  • Whenyou browse, register, or make purchases on the Nabwork online store(technically supported by SHOPLINE);
  • Whenyou visit our physical stores, including registering for or using membership,or completing a purchase in-store via our POS system;
  • Whenyou browse or use our social media pages (such as Facebook and Instagram) andrelated features.

When you use the Store or our social mediapages, we may also collect information about your device or usage throughautomated means or technologies such as cookies, web server logs, and webbeacons.

Categories of Information WeCollect

The categories of personal data collected bythe Store may include:

  • Identificationdata: information identifying an individual (such as name, address, phonenumber, email address); financial identification data (such as credit card orpayment account information).
  • Personalcharacteristics: personal descriptions (such as gender, date of birth, shoesize/measurements).
  • Socialcircumstances: home and contact address; purchase and preference records;membership/loyalty program participation records, etc.

Information You Provide

You may choose to provide us with personaldata in various ways, such as when you register as a member online or in-store,when you shop at the Store, or when you interact with us via our social mediapages. The types of personal data you may provide to us include:

  • Contactinformation (e.g., name, address, phone number, email address);
  • Gender;
  • Ageand date of birth (where applicable);
  • Membershipaccount username and password;
  • Paymentinformation (e.g., payment card number, expiry date, delivery address, andbilling address) — online payments are processed through Stripe and SHOPLINEPayments; we do not store your full credit card details ourselves;
  • Purchasehistory (including both online and in-store purchase records);
  • Productpreferences (e.g., shoe size, style preferences) and communication channelpreferences;
  • Contentyou provide (e.g., product reviews, photos, survey responses);
  • Informationprovided to us when you browse or use our social media pages (e.g., name,profile picture, likes);
  • Deviceidentifiers, such as MAC address, IP address, or other online identifiers.

You provide your personal data to usvoluntarily; however, if you do not provide certain information (such as thename, phone number, and address required for membership registration), you maynot be able to complete membership registration, make purchases, or enjoyrelated offers and services.

Why We Collect Your PersonalData

Nabwork collects personal data for purposesincluding, but not limited to, providing you with the following services:

  • Customerand membership management and services (including registration and maintenanceof in-store membership);
  • Consumerprotection;
  • Onlineshopping and other e-commerce services, including order processing and delivery(delivery services provided by SF Express);
  • Verifyingyour identity to protect you from fraud and other criminal activity;
  • Handlingand resolving various types of disputes (including consumer disputes);
  • Enhancingtransaction security;
  • Debtcollection;
  • Notifyingyou of business opportunities, products, services, and updates;
  • Detectingand protecting you and the Store from errors, fraud, or other criminalactivity, and monitoring compliance risks;
  • Fulfillingour terms and conditions and returns/exchange policy;
  • Actionsrequired under applicable laws and regulations;
  • Anyother purpose for which you have given consent at the time of collection.

How We Use Personal Data

We may use the information you provide for thefollowing purposes:

  • Sendingyou promotional content or other marketing communications (where you haveconsented to receive them);
  • Providingyou with requested product information and services;
  • Contactingyou to follow up on or confirm your orders, membership applications, returns,or refunds;
  • Processingyour payments and transactions through Stripe and SHOPLINE Payments;
  • Creatingand managing your membership account, including access to your purchasehistory;
  • Respondingto your enquiries;
  • Deliveringadvertisements tailored to your interests on our Store, social media pages, andthird-party platforms (through analytics and marketing tools such as FacebookPixel and Google Analytics);
  • Communicatingwith you about and managing promotional activities, lucky draws, or surveys inwhich you participate;
  • Operatingand improving our online store, physical stores, and social media pages;
  • Conductinginternal business analysis, market research, and internal functions such asaccounting and audit;
  • Complyingwith applicable legal requirements and industry standards.

If you provide us with personal data andconsent to its use for direct marketing purposes, we will confirm whether youare willing to receive marketing messages the first time we send them to you;if you are unwilling, you may opt out at any time through the methods describedin the “Your Rights and Choices” section below. Direct marketing communicationsmay be sent via phone, mail, email, SMS, or social media.

How We Use “Cookies” and OtherSimilar Tracking Technologies

What Are “Cookies”

Cookies are small files stored on yourcomputer, mobile phone, or other device by the Store's server when you browsethe online store. They typically contain an identifier, the store name, andcertain numbers and characters. Cookies allow us to recognize your browser whenyou visit the Store again.

How We Use Cookies

When you use the Nabwork online store, we mayuse cookies or similar technologies to collect information such as your devicemodel, operating system, device identifier, and login IP address, and to recordyour browsing and click history, in order to optimize your experience on theStore and tailor it to your needs. We may also use analytics and marketingtools such as Facebook Pixel and Google Analytics to track your use of theonline store, in order to assess advertising performance and improve our services.

How to Manage Cookies

You may adjust your browser settings todecline cookies; however, doing so may affect your ability to use certainfeatures of the online store. The following links provide instructions on howto control cookies in major browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Safari (Desktop): https://support.apple.com/kb/PH5042?locale=en_US

Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

If you use another browser, please refer tothe documentation provided by that browser. You may also delete existingtracking records by clearing your browser cache.

How We Process, Share, Transfer,and Disclose Personal Data

Processing and Use

Certain features of the Store are provided byour third-party partners, and we may engage the following partners to processyour personal data, limited to what is necessary to provide the relevantservices:

  • Paymentservices: Stripe, SHOPLINE Payments (to process your online paymenttransactions);
  • Logisticsservices: SF Express (to process your delivery information, including name,phone number, and delivery address);
  • Marketingand analytics tools: Facebook Pixel, Google Analytics, and email marketingplatforms (used to analyze usage of the online store and send marketingcommunications, where you have consented to receive them);
  • SaaStechnology service provider: SHOPLINE (provides the technology platform andback-end management services for our online store).

We will enter into confidentiality agreementswith, or comply with the service terms of, the above third-party serviceproviders to manage the purpose, duration, and respective responsibilities ofdata processing. If you do not consent to a relevant partner collecting thepersonal data necessary to provide a service, you may be unable to use therelated functions (such as online payment or delivery services).

Sharing

We will not share your personal data with anythird party except in one or more of the following circumstances:

  • Atyour request, or with your prior express authorization or consent;
  • Inconnection with fulfilling our obligations under applicable laws andregulations;
  • Directlyrelated to national security, public security, public health, or significantpublic interest;
  • Directlyrelated to criminal investigation, prosecution, trial, or enforcement;
  • Toprotect the significant legitimate rights and interests of you or others, suchas life or property, where it is difficult to obtain the consent of theindividual concerned;
  • Wherethe personal data concerned has already been disclosed to the public by you, oris otherwise lawfully public information.

As described above, we also share personaldata necessary to provide the relevant services with Stripe, SHOPLINE Payments,SF Express, and our marketing and analytics tool providers. These third-partypartners may have their own separate privacy policies, and we recommend thatyou review these before providing your personal data.

Transfer

In principle, we will not transfer control ofyour personal data to any third party, except where such transfer occurs inconnection with an acquisition, merger, restructuring, or business transfer. Insuch circumstances, we will inform you of the nature and purpose of thetransfer and the identity of the transferee prior to the transfer, and willobtain your consent where required by applicable law.

Public Disclosure

In principle, we will not disclose yourpersonal data to the public or to an undefined group of people, except where wemay disclose your personal data in accordance with our agreement with you or asrequired by applicable laws and regulations.

Minors

Our products and services do not have an agerestriction. However, if you are under the age of 18, you should obtain theconsent of your parent or guardian before registering as a Nabwork member orusing the Store's services. We do not knowingly collect personal data fromindividuals under the age of 18. If you are a parent or guardian and believeyour child has provided us with personal data without your consent, pleasecontact us using the details below to request its deletion.

Your Rights and Choices

With respect to the personal data we collectfrom you, we offer you the following choices:

Email and SMS Opt-Out

You may unsubscribe at any time by clickingthe unsubscribe link in any marketing email you receive from us, or by emailinginfo@nabwork.hk to let us know that you do not wish to receive furthermarketing emails or SMS messages.

Social Media Page Opt-Out

To unfollow or remove our social media pages,please follow the instructions provided by the relevant social media platform(such as Facebook).

Withdrawing Consent

You may withdraw any consent previously givento us at any time, or object to our processing of your personal data forlegitimate reasons. In certain circumstances, withdrawing your consent may meanyou are unable to use certain products or services we offer (such asmember-exclusive offers).

Accessing, Updating, andDeleting Personal Data

You have the right to request access to andreceive details of the personal data we hold about you, to correct anyinaccuracies in your personal data, and, where applicable, to request that wedelete such data. You may make such requests by emailing info@nabwork.hk. Wewill process your request within a reasonable time after verifying youridentity.

How We Protect Personal Data

We maintain appropriate administrative,technical, and physical safeguards designed to protect the personal data youprovide from accidental, unlawful, or unauthorized destruction, loss,alteration, access, disclosure, or use. Please note, however, that no systemcan be guaranteed to be completely secure, and we cannot guarantee that yourinformation will remain secure under all circumstances, including duringtransmission or while stored on a mobile device.

For information on how SHOPLINE retains andprotects personal data processed through its platform, please refer to theSHOPLINE Privacy Policy: https://shopline.tw/about/privacy.

How We Update This PrivacyPolicy

This Privacy Policy may be updated from timeto time to reflect changes in our personal data handling practices. In theevent of any material changes, we will post a prominent notice on the Store'swebsite and update the “Last Updated” date at the top of this Policy.

How to Contact Us

If you have any questions or comments aboutthis Privacy Policy, or wish to update your personal data or preferencesettings, please contact us using the following details:

  • CompanyName: Nabwork (HK) Limited
  • StoreName: Nabwork
  • CustomerService Email: info@nabwork.hk

Last Updated: 4 Aug 2026